Computer/Electronics Assistance Program

The Department of Defense (DoD) Computer/Electronic Accommodations Program (CAP) provides real solutions for real needs while ensuring that people with disabilities and wounded service members have equal access to the information environment and opportunities in the Federal government.

As outlined in the recently signed Department of Defense Instruction 6025.22, CAP works closely with medical providers, therapists, case managers, and military liaisons at military treatment facilities (MTFs) to increase awareness and availability of assistive technology (AT). Once the appropriate AT has been identified, CAP provides the solutions, free of charge, to support a service member’s medical recovery and rehabilitation.

The ability to use AT during the early phases of recovery promotes positive rehabilitation outcomes and future employment opportunities. Wounded service members may retain these devices upon separation from active service, further promoting their equal access to the information environment.

Support Through Training and Needs Assessments

CAP supports wounded service members, working closely with medical providers, therapists, case managers, and military liaisons at military treatment facilities to increase awareness and availability of AT.

Trainings can be conducted onsite, via Video Teleconference (VTC) or web-cast. In-service trainings include the following objectives:

• Discuss how CAP provides needs assessments and AT to wounded service members throughout the recovery and rehabilitation process.

• Review and demonstrate available AT for various disabling conditions.

• Identify methods to integrate AT into rehabilitative services and settings using best practice partnerships and training models as examples.

Needs assessments are a critical step in the CAP accommodation process. Many service members sustain multiple injuries and require an individualized needs assessment to identify the most appropriate AT solutions.

In an effort to streamline this process and provide the most appropriate solutions, the needs assessment questionnaire is required as the first step of the CAP process. Additionally, medical documentation may be required for certain requests. It is recommended to disclose all functional limitations, disabling conditions, and the service member’s current status (i.e. Medical Evaluation Board (MEB) status, Continue on Active Duty (COAD) plans) when completing the questionnaire in order to maximize potential outcomes.

CAP Supports Wounded Service Members

CAP provides needs assessments, assistive technology, and training to our nation’s wounded service members throughout all phases of recovery and the transition to employment.

Vision Loss

For service members that experience vision issues due to ocular or neurological trauma, screen magnification software and/or hardware may reduce eye strain, blurry vision, and eye fatigue. Software enlarges fonts and changes color contrasts, enabling users to customize the application for specific needs. Portable magnification devices are also available. For complete vision loss, CAP provides scanners and screen reader software with certified training.

Hearing Loss

CAP supports service members who suffer from hearing loss, including fluctuating, progressive, or low-frequency hearing loss and tinnitus. Assistive listening devices can be used at an individual’s discretion, allowing the user to adjust the level of amplification to their needs and reduce unwanted background noise. This technology can also be beneficial to individuals with TBI.

Empower through Employment

It is CAP’s mission to empower our nation’s heroes by providing them with the AT and accommodations they need to increase access and employment opportunities in the Federal government.

Contact Us

For more information about the CAP Wounded Service Member Initiative or to request a presentation and/or
in-service training, please contact the CAP Wounded Service Member Team at WSM@tma.osd.mil.

To submit a CAP Wounded Service Member Needs Assessment Questionnaire or to request technology, please visit http://www.tricare.mil/cap/wsm.